Terms of Service

OVERVIEW

Welcome to Cevorielle.

Throughout these Terms of Service, the terms “Cevorielle,” “we,” “our,” and “us” refer to Cevorielle. We operate this online store and the related website, including the information, content, functions, resources, merchandise, and services made available through it. Collectively, these are referred to as the “Services.”

Our store is hosted and supported by Shopify, which provides the e-commerce infrastructure that enables us to make the Services available to customers.

These Terms of Service, together with any policies or documents incorporated by reference, set out the conditions governing your access to and use of the Services. They also describe the respective rights and responsibilities of Cevorielle and each user.

Please review these Terms carefully before using our website. They contain important legal provisions, including warranty exclusions, limitations of liability, and dispute-related requirements.

By browsing, accessing, interacting with, purchasing through, or otherwise using any portion of the Services, you confirm that you accept these Terms of Service and our Privacy Policy. If you do not agree with either document, you must stop accessing and using the Services.

SECTION 1 — ELIGIBILITY, ACCESS, AND ACCOUNTS

By accepting these Terms, you confirm that you have reached the legal age of majority in the state, province, or jurisdiction where you live. You also confirm that you have authorized any minor dependents under your care to access the Services through devices that you own, purchase, supervise, or manage.

Certain features of the Services, including browsing our online store or purchasing products, may require you to provide information such as your email address, billing details, shipping information, or payment information.

You represent and warrant that all information you submit is accurate, complete, current, and lawfully provided. You further confirm that you have all necessary rights and permissions to submit that information.

You are responsible for keeping your account username, password, and other login credentials secure. Any activity carried out through your account will be considered your responsibility.

You may not sell, transfer, sublicense, assign, or otherwise provide your account to another person without our prior authorization.

SECTION 2 — PRODUCTS AND PRODUCT INFORMATION

Cevorielle makes reasonable efforts to display product descriptions, photographs, colors, specifications, and other merchandise information as accurately as possible.

However, a product’s appearance may differ from what is shown on your screen. Differences may result from device type, monitor calibration, screen resolution, brightness settings, browser configuration, or other technical factors.

We do not guarantee that a product’s appearance, quality, color, or other characteristics will correspond exactly with the images shown through the Services or meet every individual expectation.

Product descriptions, specifications, pricing information, and availability may be updated at any time without advance notice.

Cevorielle may discontinue any product, limit available quantities, or restrict sales to particular customers, locations, regions, or jurisdictions. These decisions may be made individually and at our sole discretion.

SECTION 3 — ORDER SUBMISSION AND ACCEPTANCE

Submitting an order through the Services constitutes an offer by you to purchase the selected products.

Cevorielle may accept, reject, limit, or cancel an order for any lawful reason and at its discretion. An order is not considered accepted simply because it has been submitted.

Acceptance occurs only after we have successfully processed the applicable payment and issued confirmation that the order has been approved.

You should carefully review all products, quantities, delivery information, and payment details before completing your purchase. Once an order has been accepted or entered into fulfillment, we may be unable to honor requests to modify or cancel it.

If we reject, revise, or cancel an order, we will make reasonable efforts to contact you using the email address, telephone number, or billing information provided during checkout.

Returns and exchanges are available only in accordance with the conditions stated in our Refund Policy.

By completing a purchase, you confirm that the products are intended for your own personal or household use. Products purchased through the Services may not be acquired for unauthorized commercial resale or export.

SECTION 4 — PRICING, PROMOTIONS, AND BILLING

Product prices, promotional offers, and discounts may be modified or withdrawn without prior notice.

The amount charged for an item will be the price displayed and applicable when the order is submitted. The final purchase amount will generally appear in the order confirmation sent to you.

Unless specifically stated otherwise, listed prices exclude shipping charges, handling fees, sales taxes, customs duties, import fees, and other government-imposed costs.

Pricing offered through Cevorielle may differ from prices available through physical retailers, marketplaces, third-party websites, or other sales channels.

From time to time, we may make promotional offers available under separate terms. If a conflict exists between the conditions of a particular promotion and these Terms of Service, the promotion-specific conditions will apply to that offer.

You agree to provide accurate, complete, and current account, billing, payment, and purchasing information for every transaction.

You must promptly update relevant details, including your email address, card number, or expiration date, so that we can process transactions and communicate with you when needed.

By providing credit or debit card information, you represent and warrant that:

1. The information supplied is genuine, correct, and complete.

2. You are legally authorized to use the applicable payment card.

3. The card issuer will honor valid charges submitted in connection with your purchase.

4. You will pay all applicable product prices, taxes, delivery fees, and handling charges.

SECTION 5 — SHIPPING, TRANSIT, AND DELIVERY

Any delivery date or transit period stated through the Services is an estimate only and does not constitute a guaranteed arrival date.

Cevorielle is not responsible for delays caused by shipping carriers, customs inspections, border procedures, transportation disruptions, weather conditions, labor interruptions, government actions, or other circumstances outside our reasonable control.

Once merchandise has been transferred to the applicable shipping carrier, ownership of the products and the risk of loss pass to you, subject to any rights that cannot lawfully be excluded under applicable law.

SECTION 6 — OWNERSHIP AND INTELLECTUAL PROPERTY

The Services and their contents are owned by or licensed to Cevorielle, its affiliates, or its licensors.

Protected materials may include, without limitation:

• Trade names and trademarks

• Brand elements and logos

• Written content and product descriptions

• Website layouts and displays

• Images, illustrations, and graphics

• Customer or product reviews

• Video and audio materials

• Software-related elements

• The organization, arrangement, and selection of website content

These materials may be protected under United States and international copyright, patent, trademark, and other intellectual property laws.

You are granted a limited right to use the Services only for lawful, personal, and non-commercial purposes.

Unless Cevorielle has provided prior written permission, you may not copy, reproduce, modify, publish, distribute, display, perform, transmit, store, download, create derivative works from, or commercially exploit any protected material made available through the Services.

Nothing in these Terms grants you an ownership interest, license, or other right in any patent, copyright, trademark, trade name, or intellectual property belonging to Cevorielle, Shopify, or another party, except for the limited access rights expressly provided.

Unauthorized use of the Services or their contents may violate state, federal, or international intellectual property laws.

All rights not expressly granted under these Terms remain reserved by Cevorielle and the applicable rights holders.

The Cevorielle name, logos, product names, service names, designs, and slogans are trademarks or protected brand assets belonging to Cevorielle, its affiliates, or its licensors. They may not be used without prior written authorization.

Shopify’s trademarks, logos, product names, designs, and service names remain the property of Shopify. Other marks appearing through the Services belong to their respective owners.

SECTION 7 — OPTIONAL THIRD-PARTY TOOLS

The Services may provide access to tools, applications, integrations, or functionality supplied by third parties.

Cevorielle may not control, supervise, operate, or evaluate these third-party tools.

Access to optional tools is provided on an “as available” and “as is” basis. We make no endorsement, representation, condition, or warranty regarding their suitability, availability, security, accuracy, or performance.

Cevorielle will not be responsible for losses, claims, or damages resulting from your decision to access or use an optional third-party tool.

Your use of such tools is voluntary and undertaken at your own discretion and risk. Before using them, you should review and accept the terms imposed by the applicable third-party provider.

We may introduce additional features, resources, or tools in the future. Unless otherwise stated, those additions will form part of the Services and will be governed by these Terms.

SECTION 8 — EXTERNAL WEBSITES AND THIRD-PARTY CONTENT

The Services may contain hyperlinks, embedded functions, content, products, or materials supplied or operated by third parties.

Cevorielle is not required to investigate, verify, or evaluate the accuracy, legality, safety, reliability, or completeness of third-party websites or materials.

When you leave our Services to access an external website or third-party resource, you do so voluntarily and at your own risk.

We are not liable for injury, loss, damage, or disputes connected with:

• Access to third-party websites

• Purchases made from an external provider

• Third-party goods or services

• External content or information

• Resources offered outside Cevorielle

Before completing a transaction with a third party, you should carefully review that party’s policies, procedures, terms, and privacy practices.

Questions, complaints, claims, or disputes involving third-party products or services must be directed to the applicable third party.

SECTION 9 — CEVORIELLE’S RELATIONSHIP WITH SHOPIFY

Shopify provides the technology that supports and hosts the Cevorielle online store.

However, all sales completed through our store are transactions made directly between you and Cevorielle. Shopify is not the seller of products offered by Cevorielle.

By using the Services, you acknowledge that Shopify is not responsible for any aspect of a purchase made from Cevorielle, including any injury, loss, defect, damage, or dispute connected with a product or service.

To the extent permitted by applicable law, you release Shopify and its affiliated entities from claims, liabilities, losses, and damages arising from or connected with your purchases and transactions with Cevorielle.

SECTION 10 — PERSONAL INFORMATION AND PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy, which is available through the Privacy Policy page of our website.

Certain information may also be collected or processed under Shopify’s privacy practices. By using the Services, you confirm that you have reviewed the applicable privacy policies.

Because Shopify hosts the Services, it may collect and process information relating to your access, browsing activity, and interaction with our store. This processing allows Shopify to provide, maintain, secure, and improve the platform.

Information submitted through the Services may be transferred to Shopify and other service providers. Those recipients may operate in countries or regions outside your place of residence.

Please review our Privacy Policy for more information regarding the ways Cevorielle, Shopify, and other business partners may collect, transfer, process, and use personal information.

SECTION 11 — REVIEWS, COMMENTS, AND OTHER SUBMISSIONS

When you submit, upload, publish, email, post, or otherwise provide reviews, ideas, suggestions, proposals, plans, comments, or other materials, those submissions will collectively be referred to as “Feedback.”

By providing Feedback, you grant Cevorielle a perpetual, worldwide, transferable, sublicensable, non-exclusive, and royalty-free license to:

• Use the Feedback

• Copy or reproduce it

• Adapt or modify it

• Publish or distribute it

• Display it publicly

• Incorporate it into other materials

• Use it for operational, promotional, or commercial purposes

This license permits us to use Feedback in any format or medium, including for developing, evaluating, maintaining, advertising, improving, or operating the Services.

You represent and warrant that:

1. You own the Feedback or hold all permissions required to provide it.

2. You have disclosed any compensation, gifts, discounts, or incentives received in connection with the Feedback.

3. Your Feedback complies with these Terms and applicable law.

Cevorielle is not required to:

• Treat Feedback as confidential

• Pay compensation for Feedback

• Publish or retain Feedback

• Respond to any submission

We may review, edit, reject, restrict, or remove Feedback that we determine to be unlawful, threatening, abusive, defamatory, obscene, pornographic, offensive, misleading, or otherwise objectionable.

We may also remove content that infringes intellectual property rights or violates these Terms.

Your Feedback must not violate any third party’s copyright, trademark, privacy right, publicity right, personal right, contractual right, or other proprietary interest.

Feedback must not contain unlawful, defamatory, abusive, obscene, or malicious material. It must not include viruses, malware, harmful code, or any other element that could interfere with the Services or another website.

You may not use a false email address, impersonate another person or organization, or misrepresent the origin of a submission.

You remain entirely responsible for the Feedback you provide and for its truthfulness and accuracy.

Cevorielle assumes no responsibility or liability for Feedback posted by you or any other party.

SECTION 12 — CORRECTIONS, ERRORS, AND MISSING INFORMATION

Information displayed through the Services may occasionally contain typographical errors, inaccurate details, or omissions.

Such issues may relate to:

• Product descriptions

• Product availability

• Prices

• Promotions or offers

• Shipping charges

• Estimated transit periods

• Specifications or other store information

Cevorielle may correct errors, revise inaccurate information, update missing details, or cancel an affected order at any time.

These actions may be taken without advance notice, including after an order has already been submitted.

SECTION 13 — UNACCEPTABLE AND PROHIBITED CONDUCT

You may access and use the Services only for lawful purposes.

You must not use the Services, directly or indirectly:

1. To engage in illegal, fraudulent, harmful, or malicious conduct.

2. To violate any local, state, provincial, federal, national, or international law, regulation, rule, or ordinance.

3. To infringe Cevorielle’s intellectual property rights or the rights of another party.

4. To harass, threaten, abuse, insult, harm, defame, intimidate, disparage, or discriminate against an employee or any other person.

5. To provide or transmit information that is false, deceptive, or misleading.

6. To upload, download, send, receive, use, or reuse material that does not comply with these Terms.

7. To distribute unsolicited advertising or promotional communications, including spam, chain letters, junk mail, or similar solicitations.

8. To impersonate another person, company, organization, or entity.

9. To engage in conduct that prevents or restricts another person’s lawful use of the Services.

10. To expose Cevorielle, Shopify, another customer, or any third party to harm or legal liability.

You also agree that you will not:

• Introduce viruses, malicious scripts, malware, or harmful computer code

• Copy, duplicate, reproduce, sell, resell, or commercially exploit any portion of the Services

• Gather, monitor, or track another person’s personal information

• Engage in phishing, pharming, pretexting, scraping, crawling, spidering, or spamming

• Attempt to bypass or interfere with security protections

• Disrupt the operation of the Services, related websites, other websites, or the internet

Cevorielle may restrict, suspend, disable, or terminate your account or access without advance notice if we determine that these Terms have been violated.

SECTION 14 — SUSPENSION AND TERMINATION

Cevorielle may terminate this agreement or suspend, restrict, or end your access to all or part of the Services at any time and without prior notice, to the extent permitted by law.

Termination does not remove your responsibility to pay amounts that became due before or on the effective termination date.

The provisions concerning intellectual property, Feedback, termination, warranty exclusions, liability limitations, indemnification, severability, waiver, entire agreement, assignment, governing law, privacy, and any other terms that by their nature are intended to remain effective will survive termination.

SECTION 15 — EXCLUSION OF WARRANTIES

Information made available through the Services is provided for general informational purposes.

Cevorielle does not represent or guarantee that such information will always be accurate, complete, current, suitable, or useful for a particular purpose.

Any decision to rely on information obtained through the Services is made at your own risk. Cevorielle disclaims responsibility for losses resulting from reliance on such information by you, another visitor, or any person who receives it.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT WHERE CEVORIELLE EXPRESSLY STATES OTHERWISE, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

CEVORIELLE DISCLAIMS ALL EXPRESS OR IMPLIED REPRESENTATIONS, WARRANTIES, AND CONDITIONS, INCLUDING IMPLIED WARRANTIES OR CONDITIONS RELATING TO:

• MERCHANTABILITY

• MERCHANTABLE QUALITY

• FITNESS FOR A PARTICULAR PURPOSE

• DURABILITY

• TITLE

• NON-INFRINGEMENT

WE DO NOT WARRANT THAT ACCESS TO THE SERVICES WILL ALWAYS BE CONTINUOUS, TIMELY, SECURE, ACCURATE, OR FREE FROM ERRORS.

Certain jurisdictions restrict or prohibit the exclusion of implied warranties. Where those laws apply, some or all of the exclusions above may not apply to you.

SECTION 16 — LIMITS ON LIABILITY

TO THE MAXIMUM EXTENT ALLOWED BY LAW, CEVORIELLE, ITS AFFILIATES, PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, REPRESENTATIVES, AGENTS, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY:

• INJURY

• LOSS

• CLAIM

• DIRECT DAMAGE

• INDIRECT DAMAGE

• INCIDENTAL DAMAGE

• SPECIAL DAMAGE

• PUNITIVE DAMAGE

• CONSEQUENTIAL DAMAGE

THIS LIMITATION ALSO APPLIES TO SHOPIFY, ITS AFFILIATES, AND THEIR RESPECTIVE REPRESENTATIVES AND SERVICE PROVIDERS.

EXCLUDED DAMAGES MAY INCLUDE, WITHOUT LIMITATION:

• LOST PROFITS

• LOST INCOME OR REVENUE

• LOST SAVINGS

• LOSS OR CORRUPTION OF DATA

• REPLACEMENT EXPENSES

• OTHER COMPARABLE ECONOMIC OR NON-ECONOMIC LOSSES

THIS LIMITATION APPLIES WHETHER A CLAIM ARISES UNDER CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY, STATUTE, OR ANOTHER LEGAL THEORY.

IT INCLUDES CLAIMS ARISING FROM:

1. YOUR ACCESS TO OR USE OF THE SERVICES.

2. YOUR INABILITY TO USE THE SERVICES.

3. PRODUCTS ACQUIRED THROUGH THE SERVICES.

4. ERRORS OR OMISSIONS IN WEBSITE CONTENT.

5. CONTENT OR PRODUCTS POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES.

6. ANY OTHER MATTER CONNECTED WITH THE SERVICES OR A PURCHASE.

THE LIMITATION APPLIES EVEN WHERE CEVORIELLE HAS BEEN INFORMED THAT SUCH LOSS OR DAMAGE COULD OCCUR.

Where applicable law does not permit a particular limitation of liability, Cevorielle’s liability will be restricted only to the maximum extent legally permitted.

SECTION 17 — INDEMNIFICATION OBLIGATIONS

You agree to indemnify, defend, and hold harmless Cevorielle, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, representatives, contractors, licensors, and service providers.

This obligation applies to third-party claims, liabilities, damages, losses, judgments, costs, and reasonable legal fees arising from or related to:

1. Your breach of these Terms or any document incorporated by reference.

2. Your violation of applicable law.

3. Your infringement of another party’s rights.

4. Your access to or use of the Services.

Cevorielle will notify you of a claim that may be subject to indemnification. A delay in providing notice will not release you from your obligations unless that delay materially harms your ability to respond to the claim.

At your expense, we may assume control over the defense and settlement of an indemnified claim, including the selection of legal counsel.

We will not agree to a settlement that imposes a non-financial obligation directly on you without your consent, which may not be unreasonably withheld.

You agree to cooperate reasonably in the defense of any indemnified claim, including by providing relevant information or documentation.

SECTION 18 — SEVERABILITY

If a court or other competent authority determines that any portion of these Terms is illegal, invalid, void, or unenforceable, that provision will remain effective to the greatest extent permitted by law.

Any part that cannot be enforced will be treated as separated from the remaining Terms.

The invalidity of one provision will not affect the legality, validity, or enforceability of the remaining provisions.

SECTION 19 — GOVERNING LAW AND DISPUTE PROCESS

These Terms of Service and any separate agreement under which Cevorielle provides Services will be interpreted and governed according to the laws of Hong Kong.

Before beginning formal proceedings, you and Cevorielle agree to attempt to resolve the dispute informally through our designated support channel:

support@Cevorielle.com

The informal resolution period will continue for 30 days from the date the dispute is submitted through the support channel.

Any formal dispute process must proceed only on an individual basis.

Neither party may pursue a dispute as part of a class action, consolidated action, collective proceeding, or representative claim.

Despite the requirements above, either party may:

• File an eligible individual claim in small claims court

• Seek temporary, preliminary, or permanent injunctive relief to protect intellectual property rights

SECTION 20 — WAIVER AND COMPLETE AGREEMENT

A failure or delay by Cevorielle in exercising or enforcing a right or provision under these Terms will not operate as a waiver of that right or provision.

These Terms, together with any policies, notices, or operating rules published by Cevorielle in connection with the Services, constitute the complete agreement between you and Cevorielle regarding your use of the Services.

They replace all prior or simultaneous understandings, proposals, representations, communications, and agreements, whether written or oral, regarding the same subject matter.

Any uncertainty or ambiguity in interpreting these Terms will not automatically be interpreted against the party that drafted them.

SECTION 21 — TRANSFER AND ASSIGNMENT

You may not assign, delegate, transfer, or otherwise dispose of these Terms or any right or responsibility arising under them without Cevorielle’s prior written approval.

Any attempted transfer made without the required consent will have no legal effect.

Cevorielle may assign, transfer, or delegate these Terms, or any of its rights and obligations, without obtaining your consent or providing advance notice.

SECTION 22 — SECTION TITLES

Titles and headings are included only to improve readability and organization.

They do not modify, restrict, expand, or otherwise affect the interpretation of these Terms.

SECTION 23 — REVISIONS TO THESE TERMS

The most recent version of these Terms of Service may be reviewed on this page at any time.

Cevorielle may amend, replace, or update any portion of these Terms by publishing revised terms through the website.

You are responsible for reviewing the website periodically to remain informed of changes.

Where required by applicable law, we will provide notice of material revisions. Those revisions will take effect on the date identified in the applicable notice.

Your continued access to or use of the Services after updated Terms become effective constitutes acceptance of the revised Terms.

SECTION 24 — CONTACT DETAILS

Questions concerning these Terms of Service may be sent to:

Email:
support@Cevorielle.com

Legal Entity:
SUNNYSTEP HONG KONG LIMITED

Business Address:
6/F, WINGS BUILDING, 110-116 QUEEN'S ROAD CENTRAL, CENTRAL, HONG KONG