Privacy Policy

Privacy Policy

Last Updated: February 9, 2026

Cevorielle respects the privacy of every visitor and customer who uses our website. This Privacy Policy explains the types of personal information we may collect, how that information may be used, the measures we take to protect it, and the circumstances in which it may be disclosed to third parties.

By visiting our website, creating an account, contacting our support team, or completing a purchase, you acknowledge the data practices described in this policy.

1. Personal Information We Collect

We collect certain information to operate our online store, process orders securely, provide customer assistance, and improve the overall shopping experience.

Information You Provide Directly

We may receive personal information when you:

  • Purchase a product

  • Create a customer account

  • Subscribe to our mailing list

  • Contact customer support

  • Submit information through forms on our website

Depending on the activity, the information provided may include:

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Account information

  • Order details

  • Payment-related information

Information Collected Automatically

When you visit or interact with our website, certain technical and usage information may be collected automatically, including:

  • Internet Protocol address

  • Browser type

  • Device type

  • Operating system information

  • Pages viewed

  • Website interactions

  • Referral information

  • Cookie identifiers and similar tracking information

Further information about cookies and related technologies is provided in Section 5.

2. How We Use Personal Information

The information we collect may be used for legitimate business and operational purposes, including the following:

Processing and Fulfilling Orders

We use customer information to process or authorize payments, prepare orders for shipment, arrange delivery, provide order confirmations, and send tracking or fulfillment updates.

Improving Our Services

Information may be analyzed to better understand customer preferences, improve website functionality, refine product selections, and provide a more relevant shopping experience.

Customer Communications

We may use your contact details to respond to questions, handle support requests, provide service notifications, or communicate information related to your order.

If you choose to receive marketing communications, we may also send information regarding new products, promotions, discounts, and special offers.

Fraud Prevention and Security

Personal and technical information may be used to identify suspicious activity, prevent unauthorized transactions, reduce fraud, protect our systems, and enforce applicable store policies.

3. Data Security and Protection

Cevorielle takes reasonable administrative, technical, and organizational measures designed to protect customer information from unauthorized access, misuse, alteration, disclosure, or loss.

Secure Transmission

Sensitive payment information is transmitted using Secure Socket Layer technology and is encrypted by the payment processor or payment gateway responsible for handling the transaction.

Restricted Access

Personal information is maintained within secured systems and may only be accessed by authorized individuals who require the information to perform their responsibilities. Such personnel are expected to maintain the confidentiality of customer information.

Payment Card Information

Cevorielle does not store complete credit card or debit card information on its own servers after a transaction has been completed. Payment details are processed by authorized payment service providers according to their own security procedures.

Although reasonable safeguards are used, no method of online transmission or electronic storage can be guaranteed to be completely secure.

4. Sharing Information with Third Parties

Cevorielle does not sell, trade, or provide personally identifiable information to unrelated third parties for their independent use.

However, information may be shared with selected service providers that assist us in operating our website, processing payments, fulfilling orders, providing customer support, analyzing performance, preventing fraud, or supporting other business activities.

These service providers are permitted to access information only when necessary to perform services on our behalf and are expected to handle that information responsibly.

Advertising and Marketing Partners

Certain advertising, analytics, and marketing partners may use cookies, tracking pixels, tags, or similar technologies on our website. These technologies may help measure advertising performance, understand customer behavior, and display promotional content that may be more relevant to users.

Such partners may collect information about browsing behavior across websites, applications, or devices over time.

Our advertising and technology partners may include:

Information collected by these companies is governed by their own privacy policies and business practices. Customers may review the links above, change browser settings, or use available platform controls to manage personalized advertising.

5. Cookies and Similar Technologies

Cevorielle uses cookies and related technologies.

Cookies are small data files stored on a computer, mobile device, or browser when a website is visited. They help websites recognize devices, remember preferences, support essential functions, and collect information about website usage.

We may use the following categories of cookies:

Essential Cookies

These cookies are necessary for basic store functions, including customer account access, shopping-cart features, website security, and checkout processing.

Performance and Analytics Cookies

These technologies help us understand how customers use our website, which pages they visit, and where improvements may be needed.

Advertising Cookies

Marketing cookies may be used by Cevorielle or third-party partners, including Meta and AppLovin, to measure advertising effectiveness and display promotional content that may be relevant to a user's interests.

For more information regarding cookies commonly used by Shopify, please review:

https://www.shopify.com/legal/cookies

Most browsers allow users to remove, block, or restrict cookies through their settings. Disabling certain cookies may affect website performance and may prevent some store features from functioning correctly.

6. Third-Party Links

Our website may contain links to websites, applications, platforms, or services operated by third parties.

These external services are operated independently from Cevorielle and may follow different privacy practices. We do not control and are not responsible for the privacy practices, security measures, content, or activities of third-party websites.

Customers should review the privacy policy of any external website or service before providing personal information.

7. California Online Privacy Protection Act

In accordance with the California Online Privacy Protection Act, Cevorielle follows these practices:

  • Visitors may browse portions of our website without creating an account or identifying themselves.

  • A link to this Privacy Policy is made available in an accessible area of our website.

  • Significant changes to this Privacy Policy will be published on this page.

  • Customers may request updates or corrections to their personal information by contacting us or accessing their account where applicable.

Do Not Track Requests

Where a supported browser-based Do Not Track setting is enabled, we honor the signal by refraining from using tracking, advertising, or cookie technologies as described in this policy, to the extent technically applicable.

8. Children's Privacy

Cevorielle does not knowingly request or collect personal information from children under 13 years of age.

If a parent or legal guardian believes that a child has provided personal information to us, they should contact Cevorielle promptly. Upon receiving a valid request, we will take reasonable steps to locate and remove the information.

9. Fair Information Practices and Security Incidents

We recognize the importance of Fair Information Practice principles in protecting customer privacy.

If a data security incident occurs that affects customer information, Cevorielle intends to take the following actions:

  • Notify affected individuals by email within seven business days

  • Publish a notice on the website within seven business days

Any notification will be provided in accordance with applicable legal requirements and the information available regarding the incident.

10. Email Communications and CAN-SPAM Compliance

Email addresses may be collected to process orders, provide customer support, send transaction confirmations, and communicate shipping, account, or service-related updates.

Customers who voluntarily subscribe to marketing communications may also receive promotional messages, product updates, discounts, or special offers.

To comply with the CAN-SPAM Act, Cevorielle follows these practices:

  • Email subject lines and sender information will not be intentionally misleading.

  • Promotional communications will be appropriately identified.

  • Marketing emails will include an unsubscribe option.

  • Unsubscribe and opt-out requests will be processed as promptly as reasonably possible.

  • Customers may stop receiving marketing messages by following the unsubscribe instructions provided at the bottom of the email.

Unsubscribing from promotional communications does not prevent us from sending essential transactional messages relating to orders, accounts, refunds, security, or customer service.

11. Changes to This Privacy Policy

Cevorielle may update this Privacy Policy when necessary to reflect changes in business operations, website functionality, legal requirements, technology, or data-handling practices.

Revised terms will be published on this page. The date displayed at the beginning of the policy indicates when it was most recently updated.

Continued use of the website after a revised Privacy Policy has been published constitutes acknowledgment of the updated terms.

12. Contact Information

Questions, concerns, or requests regarding this Privacy Policy or Cevorielle's handling of personal information may be submitted using the contact information below.

Email:
support@Cevorielle.com

Company Name:
SUNNYSTEP HONG KONG LIMITED

Business Address:
6/F, WINGS BUILDING, 110-116 QUEEN'S ROAD CENTRAL, CENTRAL, HONG KONG